Sunset Plaza – Trail Enhancement Project Underway
Ezee Fiber Installation Issue Reporting
Ezee Fiber is currently working in our community to install fiber optic lines in the road right of way (ROW) or public easements. This area is typically located between the sidewalk and the street in front of homes.
Please note the ROW is owned by Harris County, and MUD 364 does not have authority to prevent work in this area. The ROW has important infrastructure such as water and sewer lines, fire hydrants, water meters, irrigation systems, driveways, sidewalks and landscaping.
If you notice or suspect any damage caused by Ezee Fiber’s work, please report it immediately to the District’s operator, Municipal Operations and Consulting (MOC), or on the District’s website. MOC’s 24-hour Customer service emergency phone number is (281) 367-5511.
To help the District recover any costs for damage, it’s very helpful if you can provide:
- The date and time of crew seen performing work
- A description of vehicle(s)
- License plate number(s)
- Any company logos on vehicles or equipment
- Pictures of crews/vehicles performing the work
Ezee Fiber has informed the District that work will begin in the areas east of Telge Road. Please keep an eye out for signs that might indicate a problem, such as:
- Pooling water on the street, curb or around sprinkler heads
- Wet spots or sinkholes
- Low water pressure
- Discolored water
After Ezee Fiber completes work on your street, we encourage you to:
- Run your irrigation system to check for leaks
- Fill and drain your bathtub for about 10 minutes; if it drains slower than usual, it could be a sign of a sewer line issue.
If your personal property is damaged, please contact Laura Cantu with Ezee Fiber at Laura.Cantu@ezeefiber.com, or 713-255-7500, https://ezeefiber.com/.
Sunset Plaza – New Trail Amenities Coming Soon!
We’re excited to announce the next phase of the Trail Improvements Project will begin soon!
Construction Start: week of November 17, 2025
Estimated Duration: approximately three weeks (weather permitting)
The new Sunset Plaza will be located along the trail, just south of the Coles Crossing Swim Center. This next phase will add comfortable benches, colorful landscaping and fresh trees – the perfect place to pause and enjoy the trails you love!
At this time, we expect the trails to remain open during construction. We urge the public to observe all warning signs and barricades until the project is complete for your safety and the safety of construction crews.
We’ll share regular updates here and through text alerts as work progresses.
Thanks for your patience and excitement as we continue to improve our community trails!
Phase II of the Sanitary Sewer Repair Project Begins Soon
The District will soon begin Phase II of the ongoing sanitary sewer system repair project. This phase will repair infrastructure in Coles Crossing Sections 14 – 17, 20 and 21.
At this time, no major impacts to residents are expected. Work will focus primarily on manholes and sanitary sewer trunk lines. We do, however, ask the community to remain aware of their surroundings and to follow any construction signs or safety notices in the area.
Work will begin the week of November 10 and is expected to take approximately 45 days.
The Board appreciates the community’s patience and understanding as we continue efforts to maintain and improve essential infrastructure.
Thank you for your cooperation and continued support.
Notice of Recycling Fee Increase
Since 2022, MUD 364 has contracted with Best Trash to provide recycling services to residential single-family users. The recycling fee is included in the sewer usage line item of customer bills.
Best Trash recently provided the District notice of a Consumer Price Index (CPI) increase to the rate charged per residence, per month. As of August 2025, Best Trash charges the District $5.56 per residence, per month (previously $5.32).
The District previously charged customers $4.50 per month for recycling services. To cover a portion of this deficit, the District is revising the recycling fee to $5.50 per month, effective on September bills.
The Board understands increases to household expenses can have a significant impact on families and tries to avoid them as much as possible. Despite having multiple CPI increases from Best Trash, the Board has not increased recycling fees charged to customers since 2022. However, this decision to increase the recycling fee was necessary to recover the District’s cost for the administration of services provided.
The Board thanks the community for your understanding and continued support in making MUD 364 a great place to live!
Update on Sanitary Sewer Repair Project – Coles Crossing Drive Sidewalk Repair to begin August 7
The contractor performing the sanitary sewer repair project is in the final stages of completing repairs and restoring areas disturbed during construction.
The contractor is scheduled to begin repairing the sidewalk on Coles Crossing Drive, south of Bowden Creek Drive, on the morning of August 7. The sidewalk will remain closed until approximately August 13, weather permitting, to allow the concrete to dry properly.
We understand many families use this area to walk to/from Sampson Elementary and that the 2025-26 school year begins on August 13. We expect the sidewalk will be opened, at the latest, within the first few days of the school year and ask that families plan a safe alternative route until the sidewalk is opened.
We understand the community’s frustration while this section of the sidewalk has been closed. The Board has emphasized to the contractor the importance of this area to the community and are coordinating with the contractor to have the project completed as soon as possible.
Thank you in advance for your understanding.
What Services Does Harris County Precinct 3 Offer Residents?
Harris County Precinct 3 offers residents an array of services such as bus service for special trips and activities, parks and recreation, drainage projects, and infrastructure maintenance for roads and bridges. Precinct 3 is also responsible for sidewalk repairs within its boundaries.
If you see an area that needs attention, please visit the Precinct 3 website at www.pct3.com and submit a service request. The process is quick and easy and requests are handled promptly https://harriscoprod.service-now.com/home
Learn more about Harris County Precinct 3 and Commissioner Tom Ramsey at http://www.pct3.com/
Independence Day Recycling Collection Schedule Adjustment
In observance of the Fourth of July holiday, there will be no recycling collection in the Coles Crossing neighborhood this week. The next recycling collection day will be Friday, July 11th, per the normal collection schedule.
The Board wishes everyone a safe and happy Independence Day!
June 19th Update on Sanitary Sewer Repair Project – Lane Closure on Coles Crossing Dr.
We appreciate the community’s patience as the contractor performing the sanitary sewer system repairs in sections 9 and 10 has been delayed over the last month.
The contractor expects to begin work at the corner of Bowden Creek Drive and Coles Crossing Drive on Monday, June 23, weather permitting. The work in this area will take approximately 4 days. Unfortunately, one lane will be closed during this time as equipment and personnel will be staged on the street.
Please be aware of your surroundings and follow directions of flagman directing traffic through the work zone.
Thank you in advance for your understanding.