Ezee Fiber is currently working in our community to install fiber optic lines in the road right of way (ROW) or public easements. This area is typically located between the sidewalk and the street in front of homes.

Please note the ROW is owned by Harris County, and MUD 364 does not have authority to prevent work in this area. The ROW has important infrastructure such as water and sewer lines, fire hydrants, water meters, irrigation systems, driveways, sidewalks and landscaping.

If you notice or suspect any damage caused by Ezee Fiber’s work, please report it immediately to the District’s operator, Municipal Operations and Consulting (MOC), or on the District’s website. MOC’s 24-hour Customer service emergency phone number is (281) 367-5511.

To help the District recover any costs for damage, it’s very helpful if you can provide:

• The date and time of crew seen performing work
• A description of vehicle(s)
• License plate number(s)
• Any company logos on vehicles or equipment
• Pictures of crews/vehicles performing the work

Ezee Fiber has informed the District that work will begin in the areas east of Telge Road. Please keep an eye out for signs that might indicate a problem, such as:

• Pooling water on the street, curb or around sprinkler heads
• Wet spots or sinkholes
• Low water pressure
• Discolored water

After Ezee Fiber completes work on your street, we encourage you to:

• Run your irrigation system to check for leaks
• Fill and drain your bathtub for about 10 minutes; if it drains slower than usual, it could be a sign of a sewer line issue.

If your personal property is damaged, please contact Laura Cantu with Ezee Fiber at Laura.Cantu@ezeefiber.com, or 713-255-7500, https://ezeefiber.com/.

The District will soon begin Phase II of the ongoing sanitary sewer system repair project. This phase will repair infrastructure in Coles Crossing Sections 14 – 17, 20 and 21.

At this time, no major impacts to residents are expected. Work will focus primarily on  manholes and sanitary sewer trunk lines. We do, however, ask the community to remain aware of their surroundings and to follow any construction signs or safety notices in the area.

Work will begin the week of November 10 and is expected to take approximately 45 days.

The Board appreciates the community’s patience and understanding as we continue efforts to maintain and improve essential infrastructure.

Thank you for your cooperation and continued support.

Since 2022, MUD 364 has contracted with Best Trash to provide recycling services to residential single-family users. The recycling fee is included in the sewer usage line item of customer bills.

Best Trash recently provided the District notice of a Consumer Price Index (CPI) increase to the rate charged per residence, per month. As of August 2025, Best Trash charges the District $5.56 per residence, per month (previously $5.32).

The District previously charged customers $4.50 per month for recycling services. To cover a portion of this deficit, the District is revising the recycling fee to $5.50 per month, effective on September bills.

The Board understands increases to household expenses can have a significant impact on families and tries to avoid them as much as possible. Despite having multiple CPI increases from Best Trash, the Board has not increased recycling fees charged to customers since 2022. However, this decision to increase the recycling fee was necessary to recover the District’s cost for the administration of services provided.

The Board thanks the community for your understanding and continued support in making MUD 364 a great place to live!

Harris County Precinct 3 offers residents an array of services such as bus service for special trips and activities, parks and recreation, drainage projects, and infrastructure maintenance for roads and bridges. Precinct 3 is also responsible for sidewalk repairs within its boundaries.

If you see an area that needs attention, please visit the Precinct 3 website at www.pct3.com and submit a service request. The process is quick and easy and requests are handled promptly https://harriscoprod.service-now.com/home

Learn more about Harris County Precinct 3 and Commissioner Tom Ramsey at http://www.pct3.com/