Water/Wastewater Treatment

About the District’s System

The District’s water, sanitary sewer and drainage system (collectively, the “System”), a portion of which is jointly shared with Harris County Municipal Utility District No. 365 (MUD 365) and a portion of which is jointly shared with Harris County Municipal Utility District No. 360 (MUD 360), consists of: 1) three (3) water wells, three (3) lift stations and one (1) wastewater treatment plant owned by the District and MUD 365; and 2) two (2) water wells and one (1) wastewater treatment plant owned by MUD 360 and the District. The District’s portion of the System is professionally maintained and operated by Municipal Operations & Consulting, Inc., ensuring that the District provides the highest quality services and complies with all state and federal rules and requirements. All of the District’s facilities have been equipped, or are in the process of being equipped, with backup power generators to ensure continuous water and sanitary sewer service to the District’s customers.

Operator

Municipal Operations & Consulting, Inc.
27316 Spectrum Way
Oak Ridge, TX 77385

Office and Call Center Hours
Monday: 8:30 a.m.- 5:00 p.m.
Tuesday- Friday: 8:00 a.m.- 5:00 p.m.
Phone: (281) 367-5511
Email: general@municipalops.com

Emergency 24 hour service line: (281) 367-1089

Pay Your Bill

As the Operators for Harris County MUD 364, Municipal Operations & Consulting, Inc., we are pleased to announce the transition of our water & sewer utility billing software.

Your account number will change with this software transition. Your new account number will be available after 8-10-2022. To obtain your new account number, please email us at general@municipalops.com. or contact our office at (281) 367-5511.

If you plan to drop off or mail in payment, you may submit using the current payment coupon at the bottom of your invoice.

Action is required for customers that pay online, by phone, or by automatic draft. Please see additional information, below.

Payment drop-off locations:

(cash, check, and money orders)

Spring Location
27316 Spectrum Way
Oak Ridge North, TX 77385

Katy Location
1825 N Mason Rd
Katy, TX 77449

Mail all payments to:
(check and money orders)

Harris County MUD 364
20141 Schiel Rd
Cypress, TX 77433

Automatic Draft, Payment Online or By Phone:

(online bill pay, ACH, re-occurring credit card)

To Pay by Phone:

To Pay Online:

For Online Bank Payments:

  • Make sure to update payment information at your bank to your new account number. It is critical to ensure proper posting of your payment.

For Automatic ACH service or Re-occurring Credit Card Payment:

Useful Information

Check For Water Leaks
How To Read Your Statement
Order Adopting Policy and Procedures for Leak Adjustment Credits
Pay My Water Bill
Read Your Water Meter
Resolution Adopting Policy and Procedures For February 2021 Freeze Event Leak Adjustment Credits (PDF)
HB 872 Utility Disclosure Form

Water Conservation

Astronomers don’t know the answer to the question, “Is there life on other planets?” However, when searching for the possibility, one of the criteria is whether there are signs of water. Water is essential to life and we are surrounded by it, as it makes up 70 percent of our planet. Yet less than 1 percent of that water – all the water from our lakes, streams, and rivers – is fresh. And without it, we would cease to exist.

Research studies indicate that during the summer months 50% to 60% of our water consumption is for lawn irrigation and applied to the landscape, and 30% to 40% of the water used for lawn irrigation was being wasted by overwatering of lawns.

The Water Smart program seeks to encourage each of us to learn about water conservation and have a personal responsibility to use water wisely. Here are some simple ways to save water:

Inside the Home
  • Wash only full loads of clothes and dishes.
  • Turn Off The Tap
    • Don’t let water run while shaving or washing your face.
    • Just by turning off the tap while you brush your teeth in the morning and before bedtime, you can save up to 8 gallons of water! That adds up to more than 200 gallons a month, enough to fill a huge fish tank that holds 6 small sharks!
  • Fix That Leak
    • Check faucets, spigots, and pipes for leaks and drips. A faucet that drips only once per second can waste up to 2,700 gallons of water per year!
    • Fix that leak- Fixing a toilet leak is a great way to reduce household water use and boost water conservation. If your toilet has a leak, you could be wasting about 200 gallons of water every day. That would be like flushing your toilet more than 50 times for no reason!
Outside the Home
  • Comply with designated watering restrictions if nay are in effect.
  • Irrigation efficiency is a key component in water management / focus on doing more with less.
  • Adjust your lawn and landscape irrigation systems to water either in the early morning or late afternoon. If you water mid-day, much of the water is lost to evaporation.
  • Inspect sprinkler systems often for broken sprinkler heads and leaks.
  • Watering lawns and plants too much and too frequently results in shallow roots, weed growth and plant disease. Consider using native plants and landscape designs that require less irrigation water use to maintain.
  • Mulch, Mulch, Mulch! A thick layer (3 inches or more) of coarse mulch acts as insulation for the soil in your flower beds and significantly reduces evaporation.
Useful Links