Ezee Fiber is currently working in our community to install fiber optic lines in the road right of way (ROW) or public easements. This area is typically located between the sidewalk and the street in front of homes.
Please note the ROW is owned by Harris County, and MUD 364 does not have authority to prevent work in this area. The ROW has important infrastructure such as water and sewer lines, fire hydrants, water meters, irrigation systems, driveways, sidewalks and landscaping.
If you notice or suspect any damage caused by Ezee Fiber’s work, please report it immediately to the District’s operator, Municipal Operations and Consulting (MOC), or on the District’s website. MOC’s 24-hour Customer service emergency phone number is (281) 367-5511.
To help the District recover any costs for damage, it’s very helpful if you can provide:
- The date and time of crew seen performing work
- A description of vehicle(s)
- License plate number(s)
- Any company logos on vehicles or equipment
- Pictures of crews/vehicles performing the work
Ezee Fiber has informed the District that work will begin in the areas east of Telge Road. Please keep an eye out for signs that might indicate a problem, such as:
- Pooling water on the street, curb or around sprinkler heads
- Wet spots or sinkholes
- Low water pressure
- Discolored water
After Ezee Fiber completes work on your street, we encourage you to:
- Run your irrigation system to check for leaks
- Fill and drain your bathtub for about 10 minutes; if it drains slower than usual, it could be a sign of a sewer line issue.
If your personal property is damaged, please contact Laura Cantu with Ezee Fiber at Laura.Cantu@ezeefiber.com, or 713-255-7500, https://ezeefiber.com/.