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February 2021 Freeze Event Leak Adjustment Credits
Harris County Municipal Utility District No. 364 (the “District”) has adopted a Resolution Adopting Policy and Procedures for February 2021 Freeze Event Leak Adjustment Credits (the “Resolution”) under which the District will consider permitting a credit because of loss of water due to rupture or other damage causing a leak in a customer’s water line(s) due to the winter storm and freeze event of February 2021 (the “Freeze Event”). Credit may be given for water usage and sewer usage in excess of the customer’s average usage, as determined by the District pursuant to the Resolution (the “Freeze Event Leak Adjustment Credit”). The Freeze Event Leak Adjustment Credit is limited to the billing cycle(s) containing the days included in the Freeze Event (the “Applicable Billing Cycle(s)”) and must be requested by May 19, 2021.
Water Boil Notice Lifted- 2/19/2021 @ 5:00 p.m.
On Wednesday, February 17, 2021, Harris County MUD No. 364 issued a Boil Water Notice to inform customers, individuals, or employees that due to the extreme weather events and conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
HCMUD No. 364 has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of February 19, 2021.
If you have questions concerning this matter, you may contact the District’s Operator.
Water Boil Notice
Due to inclement weather conditions the following district will be under Boil Water notice until further notice: Harris County MUD 364.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and making ice should be boiled and cooled prior to use. The water should be brought to a vigorous, rolling boil and then boiled for two minutes. In lieu of boiling, you may purchase bottled water or obtain water from some other suitable source.
When it is no longer necessary to boil the water, the water system officials will notify you that the water is safe for consumption. Instructions to discontinue boiling will be issued in the same manner as this notice.
If you have questions concerning this matter, you may contact our office at (281) 367-5511.