Freeze Warning- December, 2022

Municipal Operations & Consulting, Inc. (MOC) staff will be mobilized and standing by to deal with water main breaks and water plant issues. If you experience a pipe freeze on your side of your water meter, outside your home, MOC can only turn your water off at the meter. If you have a pipe broken inside your home, you can isolate your private cut off which is usually located on the side of your home below your water spigot, or inside the garage. It’s a good idea to have the names of a couple of plumbers should you need them, as MOC does not repair homeowner private water lines.

Freeze Preparation Tips

  1. Wrap outdoor and garage pipes.
  2. Remove water hoses and wrap water spigot with towels and/or heat tape.
  3. Drain and turn off sprinkler system.
  4. Turn off water to your washer if it is in the garage.
  5. If you leave your house before a freeze, turn off the water at your private cut off valve and leave your heat on.

Protect your pipes when it freezes

  1. Open cabinets under sinks to let your house’s heat warm the pipes.
  2. If your pipes freeze, turn off the water at your private cut off valve. This prevents broken pipes from leaking into the house after they thaw.
  3. Let faucets drip from the cold and hot taps or run water through your indoor faucets before you go to sleep.

***Check your Insurance coverage. Flood insurance does not pay for damaged caused by a freeze.

By |2023-04-05T15:56:21-05:00December 21st, 2022|Archive|

No Boil Water Notice in Effect

There is no boil water notice in effect for Harris County MUD 364 residents or businesses.  The City of Houston has issued a Boil Water Notice for their water system and other systems effected by the City’s issue. While local media (and social media) are reporting boil water notices for the City and some other Water Districts in our area, however these notices do not pertain to Harris County MUD 364 receivers, as the District maintains independent water production facilities. Again, Harris County MUD 364 is not currently under a Boil Water Notice.

In the event a Boil Water Notice needs to be issued for our community, notification will be provided. For immediate and up-to-date 24/7 information, you can always reach out to Municipal Operations & Consulting, Inc’s 24-hour Customer Service line at (281) 367-5511.

By |2022-12-06T13:19:34-06:00November 28th, 2022|Archive|

Recycling Service

Harris County MUD 364 recently entered into a contract with Best Trash to provide recycling service to all residential customers. Here is information residents need to know about the new service:

Will recycling bins be provided?

  • Yes – Best Trash plans to begin delivering 18- gallon recycling bins to all HC MUD 364 residents on Monday, August 1, 2022.

When will recycling be picked up?

  • Best Trash will pick up recycling once a week on Fridays. The first pick up will be Friday, August 5, 2022.
  • For Stillwater Area residents pick up is on Wednesdays.

What if I already receive recycling service through another provider?

  • The services provided by the District are separate from any arrangement residents may have with another recycling/trash provider. Residents should determine how to cancel any separate arrangement they have.

What is the cost for the recycling service?

  • Residents will be billed $4.50 on their monthly water bill.

What can I recycle?

  • Below is a list of all items that can be recycled.

Where can I get more information?

By |2024-02-12T14:47:42-06:00July 29th, 2022|Archive|

Water Conservation

NOTICE: District Response to Drought Conditions in Houston Area

Due to current drought conditions in the Houston area, the District requests that all customers immediately begin implementing the following actions:

  • Limit irrigation to no more than two (2) days per week, between 7:00 p.m. and 5:00 a.m. following the schedules below:
    • Sundays and Thursdays for single family residential customers with even-numbered street addresses.
    • Saturdays and Wednesdays for single family residential customers with odd-numbered street addresses.
    • Tuesdays and Fridays for all other customers.
  • No watering on Mondays. Check for and repair all leaks, dripping faucets, and running toilets.
  • Utilize water conservation measures such as displacement bags, low-flow shower heads and leak detection tablets.
  • Additional water conservation tips can be found at https://wateru.nhcrwa.com and www.irrygator.com.

For more information on drought conditions in the area and voluntary water conservation measures being implemented by the North Harris County Regional Water Authority, please visit: https://www.nhcrwa.com/nhcrwa-stage-1-dcp/

By |2024-01-15T09:15:58-06:00June 24th, 2022|Archive|

Hurricane Preparedness 2022

Be ready for hurricane season. Today you can determine your personal hurricane risk, find out if you live in a hurricane evacuation zone, and review/update insurance policies. You can also make a list of items to replenish hurricane emergency supplies and start thinking about how you will prepare your home for the coming hurricane season. If you live in hurricane-prone areas, you are encouraged to complete these simple preparations before hurricane season begins on June 1.


Find out today what types of wind and water hazards could happen where you live, and then start preparing how to handle them. Hurricanes are not just a coastal problem. impacts from wind and water can be felt hundreds of miles inland, and significant impacts can occur regardless of the storm’s strength. Know if you live in an area prone to flooding and if you’re safe to remain in your home.


Find out if you live in a hurricane evacuation zone. You may also need to leave if you live in a flood prone area or in a mobile home outside a hurricane evacuation zone. Now is the time to begin planning where you would go and how you would get there.

You do not need to travel hundreds of miles. Your destination could be a friend or relative who lives in a well built home outside flood prone areas. Remember, your safest place may be to remain home. Be sure to account for your pets in your plan.

As hurricane season approaches, listen to local officials on questions related to how you may need to adjust any evacuation plans based on the latest health and safety guidelines from the CDC and your local officials.


Whether you’re evacuating or sheltering-in-place, you’re going to need supplies not just to get through the storm but for the potentially lengthy and unpleasant aftermath. Have enough non-perishable food, water and medicine to last each person in your family a minimum of 3 days (store a longer than 3-day supply of water, if possible). Electricity and water could be out for at least that long. You’ll need extra cash, a battery-powered radio and flashlights. You may need a portable crank or solar-powered USB charger for your cell phones.

If you need to go to a public shelter, follow health guidelines from your local officials and the CDC.


Call your insurance company or agent and ask for an insurance check-up to make sure you have enough insurance to repair or even replace your home and/or belongings. Remember, home and renters insurance doesn’t cover flooding, so you’ll need a separate policy for it.

Flood insurance is available through your company, agent, or the National Flood Insurance Program at floodsmart.gov. Act now, as flood insurance requires a 30-day waiting period.


Whether you’re evacuating, or planning to ride out the storm in your home, make sure it is in good repair and up to local hurricane building code specifications to withstand wind impacts. Many retrofits are not as costly or time consuming as you may think.

Have the proper plywood, steel or aluminum panels to board up the windows and doors. Remember, the garage door is the most vulnerable part of the home, so it must be able to withstand the winds.

If you’re a renter, work with your landlord now to prepare your home for a storm.


Many people rely on their neighbors before and after a disaster, and there are many ways you can help them. Learn about all the different actions you and your neighbors can take to prepare and recover from the hazards associated with hurricanes.

Start the conversation now with these Neighbor Helping Neighbor strategies but remember you may need to adjust your preparedness plans based on the latest health and safety guidelines from the CDC and your local officials.


The time to prepare for a hurricane is before the season begins, when you have the time and are not under pressure. If you wait until a hurricane is on your doorstep, the odds are that you will be under duress and will make the wrong decisions.

Take the time now to write down your hurricane plan. Know who issues evacuation orders for your area, determine locations on where you will ride out the storm, and start to get your supplies now. Being prepared before a hurricane threatens makes you resilient to the hurricane impacts of wind and water. It will mean the difference between being a hurricane victim or a hurricane survivor.

By |2022-05-12T17:44:42-05:00May 12th, 2022|Archive|

Water Conservation 2022

Water Conservations: What you need to know

We know living in Texas, water conservation can be inherently more difficult during the summer months and that’s why the EPA and the Texas Water Development Board has published water savings tips that will not only show you how to help conserve water, but also help you conserve cost.

The Texas Water Development Board offers water saving ideas and cost savings tips!

By |2023-04-05T15:57:03-05:00May 10th, 2022|Archive|
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